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At Topflight, we know that at the heart of every great holiday experience are great people. From your first call with us, right through to your airport check-in and beyond into resort, you'll be met by some wonderful people that all share the same passion for delivering the perfect holiday experience to our clients.
With a wealth of experience and detailed knowledge of the resorts, hotels, cruises and tours that we offer, you can guarantee that our sales team have the answer. Some of our team have as much as 16 years experience with Topflight, so they know a thing or two about what it takes to make a great holiday. They would be delighted to discuss your personal needs and to help ensure that you choose the perfect holiday for you.
Laura Daly, Customer Experience Director
Laura has worked with Topflight for 13 years and in that time has had many different roles, all based around ensuring our client’s experience is just as good as it can be. From welcoming visitors to their destinations in resort, working directly with the customer service department and on to ensuring guests satisfaction with every element of their Topflight experience, from start to finish.
“For myself and my team, our goal is to make sure that we offer the very best service to our clients, whether that be before, during or after they travel with us. Customer service is always at the heart of what we do as a company and I'm proud to work alongside the sales team and the in resort teams to ensure that we continuously offer outstanding service to our clients."
Neal Collins, Product Director.
Neal and his team take great pride in ensuring that the best resorts, hotels and apartments are picked for our programme each year. They are constantly striving to improve and expand Topflight’s range which is why, this year, there are some firm favourites as well as some exciting new choices.
“Our product team focus on customer experiences when hand-picking the accommodations in our programme. Each property has been carefully selected to provide something special that we know our clients will love. We focus on building great relationships with our suppliers so we can feel assured that Topflight clients will be well looked after no matter where they go.”
Siobhán Neeson, Topflight's Dublin Airport Manager
We know that the airport check-in can be a stressful part of your holiday and we know how important it is to get it right. That’s why our fantastic Airport Managers, Siobhan and Janet in Dublin Airport, Isobel in Belfast, and Liz and Mercy in Cork, are all on hand to assist our clients in anyway they can and help get your Topflight holiday off to the perfect start.
Proudly serving Irish holidaymakers for over 40 years, delivering only the best quality & value to our clients.
We are 100% Irish owned and proud of it. We truly understand what's important to Irish clients like no one else can.
Topflight is a family run company, and as a family, we know what it means to get the family holiday right first time.
We take your trust in us very seriously. For your protection all of our package holidays are 100% protected.