Introduction & Policy
This website stores information in your browser, in the form of cookies. These cookies are necessary for the website to function correctly and enable us to provide a smooth user experience.
Cookies Overview
A Cookie is a small text file that is stored on your computer or mobile device by a website's server and only our servers will be able to read the contents of that cookie.
As we are always looking to give you the best possible experience, our site requires cookies to be enabled. They allow us to remember you when you return to our site giving you a an experience specifically tailored to you.
Functional Cookies
These are necessary for our site to function as expected on your device. Without these cookies we could not provide the services that you came to our site for.
Targeting/Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They are used by our advertising partners so that we can tailor our adverts to match what you have been searching for. They may also be used to show you relevant advertisements on other websites you visit.
Cookies Details
| Name | Type | Purpose | Expiry |
|---|---|---|---|
| _ga | Targeting/Advertising cookies | Used to distinguish users in google analytics. | 2 years |
| _gat | Targeting/Advertising cookies | Google analytics use this to throttle request rate. | 2 years |
| _gid | Targeting/Advertising cookies | Used to distinguish users in google analytics. | 24 hours |
| _hjDonePolls | Functionality Cookies | Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | 365 days |
| _hjIncludedInSample | Functionality Cookies | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | 365 days |
| _hjMinimizedPolls | Functionality Cookies | Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimised when the visitor navigates through your site. | 365 days |
| _okdetect | Functionality Cookies | Cookie set by Olark Live Chat software. Allows customer to chat to topflight staff | 365 days |
| _oklv | Functionality Cookies | the Olark loader version (for improved caching) | 365 days |
| hblid | Functionality Cookies | Olark- A visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| IPAirport | Functionality Cookies | We use this to remember the nearest airport to this customer | 1 year |
| IPCountry | Functionality Cookies | Used to remember the country/Locale of the customer | 1 year |
| JSESSIONID | Functionality Cookies | Session tracking system used by the servlet api in java servers | 1 year |
| RememberMe | Functionality Cookies | Used to remember the user and allow us to automatically log them in | 1 year |
| userId | Functionality Cookies | A unique user id that we use to identify our customer. | 1 year |
| wcsid | Functionality Cookies | Cookie set by Olark Live Chat software. A session identifier used to keep track of a single chat session | 1 year |
| cookieconscent_status | Functionality Cookies | Cookie to show that you have already agreed to our cookie policy | 1 year |
Managing Cookies
If you have any concern about our use of cookies you can stop them being set at any time, including clearing your cookies and changing your browser settings to block certain types of cookies. You can also delete cookies after you have finished using our site by using the clear cookies functionality on your chosen browser or by browsing the site using it’s incognito feature where applicable.